As a trainer or a coach, you know communication and personality models and the insights they offer. But are you still left wondering how to translate these insights into everyday actions? Practicing the Process Communication Model® enables you to teach your clients how to understand what they need to be their best. From this place of awareness, they can learn to connect to the best in others.
A real-time model
with real-life advantages
With a mission that transcends work and a vision that applies to everyday life, PCM is different. Teaching this communication model has extraordinary advantages.
01. Real-time results
Teach people to identify behavior patterns to improve their daily lives and, in real time, learn how to improve your training relationship with them.
02. Applicable to anyone everywhere
Guide learners to internalize a template for stronger communication and benefit from your teaching environment also becoming a setting in which everyone can thrive.
03. A model’s model
Get the missing link to translate other models or adapt tools you already use to best suit personalities of those you train or coach.
04. Infinite changes for the better
Enjoy as many opportunities to leverage differences for the better as you have coaching interactions, not just day by day but second by second.


The PCM fundamentals
To complete before starting your PCM certification: PCM 1 and PCM 2 are prerequisites to enrolling in the PCM coach and training certification. If you have already completed them let’s continue the route
PCM 1
Core Topics
Once you learn your own strengths, needs, and warning signals by completing the PCM Profile, you are ready to help others do the same. PCM 1 teaches the fundamentals and skills of effective communication, motivation, and self-management.
PCM 2
Advanced Topics
PCM 2 provides advanced training on conflict management and motivation. Completion of PCM 1 is a prerequisite to attend PCM 2. After completing both trainings, you are ready for a deep dive into how to become a PCM trainer.
Get PCM certified
Plan your training or coaching journey
The PCM trainer Certification Track
- Test your knowledge in a theory exam
- Put theory into practice in a training setting
- Solidify skills in effective communication and motivation identification
- Practice intervention skills to prevent miscommunication
- Deepen your knowledge about conflict management
- Sharpen skills in motivation identification
- Try out your ability to teach a PCM topic in a mock exam
- Receive personalized feedback with immediate applicability
Trainer certification exam
- Teach a PCM topic in a training setting
- Show thorough understanding of theory
- Model capacity to manage your own distress patterns
- Train on your agility to apply effective interactions with others
- Complete final certification exam and get certified!
Practice & Case Studies
- Please use your 3 complimentary Profiles to practice debriefing with your own clients.
- Case studies will be reviewed with Mickaël Dufourneaud
- Solidify skills in effective communication and motivation identification
Collective Supervision
- Learn how to debrief PCM Profiles
- Put theory into practice in a live coaching setting
- Get supervision by Master Trainer with immediate applicability
Coach Certification Exam
- Teach a PCM topic in a training setting
- Show thorough understanding of theory
- Model capacity to manage your own distress patterns
- Train on your agility to apply effective interactions with others
- Complete final certification exam and get certified!

Our Coach Certification is accredited by CCE: ICF Continuing Coach Education.
ICF coaches get 40 hours of credentials, including 15 in Core Competencies & 25 in Resource Development.

Join the PCM Trainer Certification
Download your brochure for more details
Fall 2022 Registration
Spring 2023 Registration
Fall 2023 Registration

Join the PCM Coach Certification
Download your brochure for more details
Spring 2023 Registration
Fall 2023 Registration
Our Coach Certification is accredited by CCE: ICF Continuing Coach Education.
Register to the PCM Coach Certification and receive up to 40 hours of ICF credits.
